The Nonprofit Hero Factory Episode 27

The nonprofit funding landscape continues to shift in response to the changing landscape in the pandemic and post-pandemic era. At the same time, there is a growing digital divide between those that are quickly adapting and adopting new strategies and those that are in danger of losing the ability to achieve their mission.

Elizabeth Ngonzi, founder and CEO of the International Social Impact Institute joins Boris this week to talk about how some nonprofits are staying ahead of the changes and new opportunities to connect with communities and funders alike. We also discuss how LinkedIn is fast becoming a critical platform for nonprofits, and how professionals can improve their skill sets to help their organizations and themselves.

 

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Webinar Summary – Digital Fundraising: Best Practices to Boost Your End of Year Campaign

August 25th, 2021The Blackbaud Institute’s 2020 Charitable Giving Report, which tracks $40 billion in giving, indicates that over the last three years growth in overall philanthropic giving has only been 5%, whereas online giving has grown by a remarkable 32%. Given the growing importance of online philanthropy, organizations must adapt by learning to craft compelling stories and develop thoughtful and data-driven strategies for delivering messaging to the right audience on the right platform. New York University’s new Digital Fundraising certificate program offers just the right tools to equip individuals, nonprofits and other organizations to utilize the digital space in their fundraising efforts – tapping into the growing online giving platform. 

Webinar Overview

On August 19th, Liz Ngonzi, adjunct assistant professor in the Center for Global Affairs at New York University, hosted a webinar launching the new certificate program alongside fellow program faculty members Cheryl Gentry, Boris Kievsky, Kathleen Murphy Toms and Dane Wiseman. The program, which is housed within the Heyman Program for Fundraising and Philanthropy in the Center for Global Affairs at NYU’s School of Professional Studies, was developed in recognition of the increase in virtual learning, work, and socializing brought on by the Covid-19 pandemic and, more generally, in recognition of the central role of digital fundraising in enabling nonprofit organizations to inspire, engage, and catalyze both new and existing supporters.

Best Practices

The launch event hosted by Liz and her colleagues included a lively conversation addressing “Best Practices to Boost Your End of Year Campaign,” in which the program faculty shared a number of useful tips with webinar participants.  

Cheryl Gentry, who will co-teach the course on “Virtual Events and Fundraising” with Liz, cautioned virtual event organizers against treating audience members as “second class citizens”. She advised making an appropriate investment of time (including rehearsal time) and resources in order to ensure that sponsors, donors and other attendees have the best possible event experience.

Boris Kievsky, who will teach “Developing High-Impact Websites for Nonprofits,” advised that nonprofits place emphasis on their story and on guiding their audience through it. The content of the story, and how effectively it is told, are more important than the platform on which it is being presented.

To encourage donors and supporters to prioritize their interactions with nonprofit organizations, Kathleen Murphy Toms, who will teach “Social Media and Email Fundraising,” recommended that those organizations send out calendar invitations and reminders to their supporters. “If it’s not on my calendar, it’s not happening,” she emphasized.  

Dane Wiseman, who will teach “Social Media Marketing Analytics,” pointed out how crucial the use of data analytics and dashboards (websites, social media, etc.) are for nonprofits and other organizations. He emphasized that they can help organizations identify the peak days and times when different audience groups are engaging with specific content – helping nonprofits maximize the consumption of that content. 

To close out the discussion, Liz Ngonzi, who teaches “Digital Storytelling, Innovation and Fundraising,” advised listeners: “Don’t do what you can’t measure!” She encouraged the audience to set specific and measurable goals for their fundraising efforts and to track their progress, outputs, and impacts. 

Webinar Takeaways

Finally, listeners were polled and asked to identify what they regarded as key lessons of the webinar.  Based on 41 poll responses (presented graphically in the word cloud below), the audience’s top three takeaways were: 

  1. Send Calendar Invites to Donors – to prepare them to support the organization’s Giving Tuesday campaign
  2. Rehearse – to ensure smooth flow of your virtual event
  3. Recruit Among Millennials – and engage them as co-creators, not just as donors.

 

Click on this LINK to watch the full webinar and click this LINK to learn about and register for the new Professional Certificate Program in Digital Fundraising.  You can also access resources provided by the speakers below.

Resources Shared by Speakers:

Boris Kievsky

Nonprofit Digital Strategist – dotorgStrategy

Course:  Developing High-Impact Websites for Nonprofits

Resources

 

Cheryl Gentry 

Founder & CEO – Glow Global Events

Course: Virtual Events and Fundraisers

Resources

  

Dane Wiseman 

Chief Marketing Officer – CyberFunnel

Course: Social Media Marketing Analytics

Resources

 

Kathleen Murphy Toms

Director, Digital Strategy – Giving Tuesday

Course:  Social Media and Email Fundraising

Resources

 

Elizabeth Ngonzi, CFRE

Panel Moderator

Founder & CEOThe International Social Impact Institute 

Course:  Digital Storytelling, Innovation and Fundraising

Resources


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How to Align Your Purpose and Paycheck to Build a Career with Social Impact in 2021 and Beyond

As we close out what has been a challenging and in many respects, an eye-opening year, you may be wondering about how to align your desire to make a difference in our world, with your need to earn a living in 2021 and beyond.

Last week, I had the honor of speaking on the Cornell University alumni panel, Purpose and Paychecks: Building a Career with Social Impact on how to align one’s purpose and one’s paycheck with Lauren Braun, MScPH (founder of Alma Sana Inc.) and Dan Schiff (Assistant Director of Institutional Development at Martha’s Table), and moderated by Mike Bishop (Director for Student Leadership in the Cornell University Office of Engagement Services).

This Cornell Alumni News article, Finding Your North Star: Aligning Your Purpose and Your Paycheck, highlights what we shared about our individual journeys, as well as resources we provided to the 175 webinar attendees.

Below are quotes from each of us (also included in the article) that might be helpful as you think about your own journey:

  • My advice on the importance of proactively sharing your story – a key element of your personal brand that helps to facilitate your career pivots, “By not sharing your story with others, you’re actually depriving those who could potentially be inspired by, partner with, or hire you, of the opportunity to learn about what you uniquely bring into this world. The failure to share your accomplishments, though it may be inspired by humility, is actually an act of selfishness.”
  • Dan Schiff on how to pivot into a social sector career: “Find a way to volunteer, write a blog, or do whatever enables you to tell a new story about yourself that allows you to pivot”.
  • Lauren Braun’s advice for those considering a career pivot, “Don’t be afraid to challenge what you think you wanted and what you think it says about you and your values. We want and need different things at different stages of our lives. It’s ok to change your mind—that’s how we evolve.”

As I also shared on the panel, one does not necessarily have to leave a corporate job to create social impact. Here are two of my presentation slides providing the spectrum of organizations and funders that provide opportunities to do so.

Finally, in this eCornell Keynote presentation, Your Personal Brand: Leveraging Your Unique Knowledge and Experience that I recorded earlier this year (LINK), I provide strategies and tactics to help you think through how to develop your own impact-driven journey, as well as develop your personal brand.